St John Ambulance Cymru’s (SJAC) mission is to save lives and enhance the health and wellbeing of communities in Wales.

SJAC provided the first ambulance service for Wales, their volunteers and staff now supports the charity’s vision – ‘First Aid for everyone; anytime anywhere’ by giving their time and their skills so they can support people at the heart of their communities, providing First Aid training, local and national event support, helping people who have fallen in their home, and inspiring the next generation of lifesavers through programmes for children and young people.


Patient Transport Service

SJAC delivers a vital patient transport service across Wales which is utilised by NHS Trusts, social services, repatriation, insurance companies as well as private patients. The vehicles are designed to meet the highest standards of patient care and comfort.

First Aid cover at events

SAJC provide first aid and ambulance cover for both small and large-scale events across the country each year. We often tailor our medical cover specifically for each event and our experienced staff and volunteers ensure cover meets the requirements of national recommendations and standards. Our volunteers are trained in advanced first aid and give essential support on location, enroute to hospital or until emergency services arrive.

First Aid Training 

Each year we train thousands of people in workplaces and communities across Wales lifesaving First Aid skills. Our St John people deliver this training at our national training centres, on site, and at local community hubs e.g. churches and community centres.

Since 2018, we’ve also empowered workplaces and individuals with mental health First Aid awareness training so more people are equipped to spot the signs when someone is experiencing poor mental health, so they can step in and help.

Falls response service 

Our front-line teams support the Welsh Ambulance Service NHS Trust playing a pivotal role in helping people who have fallen in the home. We work across Wales, where our falls assistants provide an initial response to safely lift patients from the floor, where there are no injuries or a minor injury because of a fall, aiming to reduce waiting times and prevent unnecessary admissions to hospital.

Caring caller

Our Caring Caller contacts patients who we’ve transported home to ensure they are safe, well, and coping outside of the hospital environment. We check if they need any additional support and signpost them or make referrals to other organisations who can help and support them to live well at home.


St John Ambulance Cymru
Priory House
Beignon Close
CF24 5PB

Tel: +44 (0) 300 2011 999
Email: [email protected]