Listening can be the first step: Shaun Cardwell’s story
10 October 2026
When a colleague came to Shaun Cardwell in distress, he knew the most important thing he could do was listen. Drawing on his Mental Health First Aid training, Shaun gave his colleague time and space to talk, encouraged them to seek professional support and continued to check in over the following weeks. His story shows how listening can be the first step towards getting help.













